individual support

Within the scope of individual support, I respond 100% to the needs of the individual customer. In the preliminary telephone conversation (possibly also by e-mail) the expectations of the customer and my possible services are coordinated with each other in order to achieve maximum benefit for the customer. The execution of the individual support is then carried out either at the customer's location or at my premises.

 

In connection with this individual support, I also offer existing customers the possibility of remote support. This support can be a purely telephone support as well as a technical support by remote access to the customer's computer, provided that the customer authorizes this in the concrete individual case.


offers

The world of Apple

at the customer's location or at my premises

You want to make a completely new purchase into the Apple world, be it with an iPhone, an iPad, an iMac or a MacBook, possibly with several devices. But you are unsure what you need exactly and how to do it?

Do you own one or more Apple devices, but have the impression that you don't know how to use them properly or that the interaction is not yet working properly?

Then the 100% individual support is just right for you.   Continue reading...

Offer OS001



Apple iOS (iPhone, iPad)

at the customer's location or at my premises

Do you own an iPhone, iPad or both? But you feel like you're using only a small part of the features of your smartphone and you don't know how to use it better? 

With the individual support, I can respond to your specific needs in a targeted manner and offer you the best solutions for your questions and problems.   Continue reading...

Offer OS002



Apple macOS (iMac, MacBook, Mac mini, Mac Pro)

at the customer's location or at my premises

Do you own an iMac, MacBook, Mac mini or Mac Pro? But you feel like you're using only a small part of the features of your smartphone and you don't know how to use it better? 

With the individual support, I can respond to your specific needs in a targeted manner and offer you the best solutions for your questions and problems.   Continue reading...

Offer OS003



Microsoft Office (Excel, Word, Powerpoint)

at the customer's location or at my premises

You have installed the Microsoft Office package on your computer (or intend to purchase it), but you still need support with the operation? You have been working with one or more applications from the Microsoft Office package for a long time, but now you want to reach the next level and need an individual training course tailored to your specific needs? 

With the individual support, I can respond to your specific needs in a targeted manner and offer you the best solutions for your questions and problems.